Innovation for the customer’s good
Regardless of technical innovation, ethical standards must remain relevant to the insurance industry and meaningful to customers
Future of Insurance
The insurance industry is at last shedding its staid image to move with the times and embrace technology to offer clients a superior service. This report looks at how the future of insurance is being shaped by innovations from outside the industry, the application of the internet of things to track customers' behaviour, policy incentives and gleaning insights from data. It analyses how customer experience can be improved, the growing risk cyber crime presents and the potential benefits of using blockchain technology
Please register to download
Please register to download this report. Registration is 100% free and provides access to all the latest insight and analysis shaping business today.
In association with
In this report
-
-
Insurance is being disrupted, but at a slow pace
Fresh ideas are melting the permafrost on a frozen industry and, despite a glacial pace of change, disruption is trickling down
-
Improving customer experience in the insurance industry
Technology and new platforms offer insurers the opportunity to get closer to their customers, and provide a personalised and improved service
-
Machines assess risk and detect fraud
Machines that learn from data have the potential to transform insurance processes and counter fraud by humans
-
Future of Fintech 2021
Fintech: the great disruptor. From payments and lending to investment and money management, tech providers are actively shaping the future of the financial landscape - even pushing the boundaries of currency itself. How are fintech firms adjusting their services to align with consumer trends? Can fintech cement its reputation as a driver of equality and sustainability? And how should big banks respond to the disruption and stay relevant across the financial ecosystem for the future customer?
-
Rare Diseases 2021
It is estimated that 3.5 million people in the UK will be affected by a rare disease at some point in their lives. Though rare on an individual basis, rare diseases are collectively common. How can better health data and advances in genomics produce better outcomes for patients? Are there wider benefits to rare disease research and funding? How has Covid affected the rare disease community? This report considers some of the lived experiences of rare disease patients, and also explores opportunities for improved testing, diagnosis and treatment.
-
Digital Transformation 2021
Digital transformation has been a huge area of focus for many businesses, particularly over the past couple of years. But with mitigating the climate crisis another are of concern, how are businesses tying together transformation and sustainability? And what are the key trends in transformation to look to next year?
-
The Future of Healthcare 2021
The Covid pandemic continues to have a huge impact on healthcare, affecting everything from staffing to patient care to disease diagnosis. As the industry prepares for winter, what are the key challenges and what role is technology playing in overcoming them?