Look beyond the software to the people behind it

Before embarking on open source, organisations should carefully consider the strategies and policies required to implement it successfully, writes Billy MacInnes

Talent, skill or something else?

Recruit and manage salespeople well, provide the right tools and training, and soon rivals will be whispering jealously about your “culture of success”, writes Dan Matthews

‘Doing well, but could do better’

In the global sales performance league, how well are Britain’s salespeople positioned to compete? Nick de Cent reports

It’s not what you do, it’s the way that you do it

The best way of selling, especially in an economic slump, is something sales directors do not always agree on, writes Paul Myles

Do you really understand ‘sales’?

Neil Rackham, visiting professor at the Cranfield School of Management and Portsmouth Business School, questions some “truths” about selling

Training and raising skill levels is key to success

The UK is at crossroads where it must ensure there is no skills gap into which the economy could stumble, as Mark Milner reports

Automation will work for UK manufacturers

Mike Wilson, chairman of the British Automation and Robot Association, says robots are a business’s best friend

Smashing through glass ceiling?

Despite significant progress, career prospects for women remain blocked by a number of barriers, writes Niki Chesworth