Why you must prioritise customer success

Long-term proactive engagement with customers to drive value from products and services will result in a healthy bottom line, but requires buy-in to make the required culture change

Why investing in energy storage is business critical

For businesses operating complex supply chains and delivering vital services, maintaining a stable and dependable level of power is paramount when it comes to energy storage

Energy-as-a-service will transform the sector

Providers, under pressure from new industry entrants, could look to move into the as-a-service market to diversify their offering

Why manufacturers are becoming service providers

Rolls-Royce Trent engine

Manufacturers that service their products after sale or on a rental basis are in the vanguard of a trend which can revitalise the sector