Tag Archives: Retailers
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Can retailers make returns profitable?
Free returns are loved by consumers, but also abused by a minority. So should retailers call time on easy returns and what effect would it have on the industry?
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Parcel delivery: should the customer be in charge?
Some experts predict increasing competition between parcel delivery companies could change traditional market dynamics, with logistics firms having to differentiate themselves to win the loyalty of online customers
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How subscription services are revamping retail
Direct-to-consumer offerings, such as subscription boxes and buyerâs clubs, are shaking up traditional retail market dynamics by giving consumers a more personalised service
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Four beacons of hope amid retail gloom
From luxury retailers to discount stores, retail business failures are strewn throughout the sector, but despite the gloom there is a handful of businesses offering hope to the strugglers
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The high street isnât dying, itâs going independent
As large chain stores struggle to compete with the rise of online sales, independent and artisan retailers are stepping up to take their place on the high street
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Turning retail into a career for life
In a sector known for high turnover, some brands are realising the benefits of nurturing and investing in employees to develop long careers
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The big challenges facing UK retailers in 2019
âCEOs need to invest more in shops, but our broken business rates system means they are punished for doing soâ
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A day in the life of the future customer
Exploring how one shopper of the future goes about her day reveals exciting possibilities for whatâs in store for omni-channel retailing