No longer just a bonus and bottle of Christmas booze

Getting the right balance in a successful reward programme can involve complex policy-making, writes John Charlton

Race for the bottom as companies cut costs

Emerging destinations for outsourcing, including parts of the UK, are challenging India’s cost-effectiveness, but price isn’t all that matters, as Sally Percy reports

Setting up a successful scheme

Establishing an apprenticeship scheme can be a daunting prospect, particularly for smaller employers, but there is help at hand, as Azadeh Khalilizadeh discovers

Battle for hearts and minds

Keeping employees engaged and motivated without a big pay rise is possible, as Jo Faragher discovers

Hard business of having fun

Sally Whittle discovers how what goes on outside can reap rewards inside the office

Workers’ wish list

Tim Smedley finds out what workers would really like from the office Secret Santa