The next wave of retailers

Many different and inventive ways of selling are queueing up, hoping to be first in line to cash in at the retailer’s till

The customer payment experience

With recent developments in technology, the future of retail will be one of rapid change, as consumer consumption patterns evolve, supported by new channels and buying opportunities, says Marc Pettican, managing director of The Logic Group

Customers set the business agenda

Customers set the business agenda

The value of customer loyalty, based on a positive experience of service, is more important than ever, writes Hazel Davis

Retail sets example for others

Retail sets example for others

With consumers using a mix of high street, online and mobile shopping, customers expect seamless and consistent continuous commerce, writes Hugh Wilson

Delivering Omnichannel

Experts in insight, customer relationship management and loyalty marketing can deliver omnichannel, measurable and profitable return on investment to your business, says Ikano

Get the most from retail partners

Pro-active management of retail channels by product producers requires blood, sweat and tears, as well as imagination. Dan Matthews reports

Delivery of retail revolution

A shake-up in retail logistics, driven by internet sales and deliveries, is turning buying and selling upside down, as Jim McClelland reports

Preparing for omni-channel

Spare a thought for the teams who need to use the data, says Concrete