Tag Archives: Innovation
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Quick response needed to update ageing technology systems
Computer technology is at the core of financial services, yet it can be slow to respond to switched-on customers in a digital world, writes Rod Newing
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Technology can help reconnect with customers
It offers a “dream ticket” to boost business, cut costs and repair damaged customer experience. Rod Newing reports on the central role technology has to play in rebuilding reputations and relationships
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On your marks, get set, go mobile
The countdown to the spring 2014 launch of the UK’s first industry-wide mobile payments service is now ticking but, as John Beck discovers, much still has to be done to ensure success
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Looking into the future
David Bannister looks at some of the cutting-edge technologies emerging in the financial services sector
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Banks must update technology infrastructure to survive
Technology underpins banking, not to mention share prices, but out-of-date infrastructure must be renewed if banks are to compete, says Ben Wilson
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Watching big data can help you make the correct call
Regulatory change and the effects of the economic downturn have put added pressure on financial services firms to make better use of their customers’ data, writes Joe McGrath
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City nerds have taken over the trading universe
Charles Orton-Jones traces the rise of a new breed of City computer geeks who prefer algorithms to champagne and Lamborghinis
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People and systems join in interconnected city
Contactless cards, machine-to-machine communication and the “internet of things” are just the start of future city connectivity, as Joe Peach reports