How far must companies play a government role?

Despite an attempt by mining companies to fulfil social responsibilities to their workforce, confrontation is on the rise, writes Juliet Samuel

Investing in staff with company share schemes

In a recession, it’s hard to keep employees on staff, let alone on side. Employee share schemes make workers feel better appreciated by their employer and have a positive effect across the whole organisation, writes Clare Bettelley

Smell the coffee of the digital age

Social media is increasingly dictating the customer loyalty agenda as smartphones and mobile apps conquer the high street, writes Mark Palmer

Mobile is driven by consumers

Some major brands are playing catch-up with mobile marketing, realising the growing importance of sales via smartphones, as Jason Hesse discovers

How to keep pace with mobile and get ahead

The mobile business sector is notoriously difficult to predict, but mobile marketing experts from a wide range of organisations tell Jason Hesse how they are making mobile work for their business

Looking after staff means they take care of customers

Winning staff loyalty and commitment is good for business and customers, as Virginia Matthews reports

Benefits bring cheer in continuing economic gloom

When employers are finding it hard to finance pay rises, attractive benefits packages can motivate staff, writes Nick Martindale

Engaging staff is good for wellbeing and bottom line

Evidence is mounting that businesses with strong staff engagement succeed and make bigger profits, as Debbie Lovewell reports