Tag Archives: Email

• Are we witnessing the death of e-mail?

  July 31st, 2016 by Danny Bradbury

  Posted in Enterprise Mobility & Collaboration 2016

  Tags: Collaboration, Communication, Email

  E-mail may swamp workers’ inboxes and become an unwieldy, time-wasting diversion, but there are alternatives which can supplement, if not entirely replace, this now traditional form of communication

• Quitting email to make you more productive?

  June 24th, 2013 by Alex Woodward

  Posted in The Social Business

  Tags: Collaboration, Communication, Email, Entrepreneurship, IT, Opinion, Social Media

  Social media is opening up business to a new and more transparent way of working, says Luis Suarez

• High-tech eyes and ears have the business edge

  November 18th, 2012 by Helen Parton

  Posted in Contact Centres | No Comments

  Tags: Chat, Customer Service, Email, Innovation, Loyalty, Personalisation, Social Media

  Contact centre agents must be able to utilise the large amounts of data made available through advanced technology, as Helen Parton discovers