A supply chain which can think for itself?

Supply chain autonomy

Digital technology could create supply chains that fix problems and make decisions without human intervention, but end-to-end autonomy may not always be desirable

Why salespeople should not fear AI

Concerns about sales professionals being automated out of a job are still commonplace, but artificial intelligence is vital to navigate an increasingly complex customer journey

Advertising effectiveness vs. efficiency: what is important?

Brands prioritising short-term wins over long-term brand-building could end up falling short of the competition

Outsourcing is no longer a dirty word

Outsourcing was once synonymous with cost-cutting and job losses, but has now come of age as a valued service

Re-usable efficiency: the innovation dividend

The public sector is under unprecedented pressure to deliver yet more savings. But more efficient use of data and technology means this can be achieved without having to compromise on services

The changing role of the CFO

Tom Sweet

Dell’s chief financial officer Tom Sweet tells Raymond Snoddy how his role in the multinational computer company is evolving under private ownership

Making every square inch count

Game plan to make every square inch count

Slick marketing and clever branding may help sell tickets, but if an airline’s cabins aren’t configured efficiently, it can all be for naught

Joined-up government

Creation of a shared information and communications technology network for public bodies has been a dream for some time as politicians continue to urge greater efficiency in public services, writes Dan Jellinek