Tag Archives: Ecommerce
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Knowing how to sell to the over-65s
The over-65s are thriving with online retail, so how can ecommerce brands ensure they are catering to several generations at once, each with their own characteristics and shopping habits?
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Is AI really key to preventing ecommerce fraud?
Artificial intelligence (AI) can help retailers rapidly identify and prevent ecommerce fraud, but human oversight is still essential
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How to nail applied neuroscience
It won’t make them mind readers, but neuroscience is helping companies to understand customer behaviour in ways not previously possible
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Can retailers make returns profitable?
Free returns are loved by consumers, but also abused by a minority. So should retailers call time on easy returns and what effect would it have on the industry?
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Five trends shaping the global IP landscape
From efforts to take down online fakes to political posturing over China’s approach to intellectual property rights, here are some of the major issues affecting the world of IP
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Luckin Coffee: the Chinese chain taking on Starbucks
A startup is on a mission to overtake the biggest coffee chain in the world through its stripped-back, streamlined approach
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Practical steps for building a global ecommerce presence
Start building your global ecommerce operation now - just one of the pieces of practical advice yielded by Raconteur’s webinar “Going global: the ecommerce era”
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Social media: the next frontier in customer service
Social apps: the next frontier in customer service