How to get your staff on board with digital transformation

Successful change management relies on clear communication with the workforce and buy-in from the top down

What it takes to be a model CIO

The model chief information officer is someone with varied skills who can help harness the technological progress necessary for business to flourish and drive new commercial opportunities

Digital vision to value

The public sector is digitising, but will only succeed if it can reduce transaction costs and increase citizen satisfaction, writes David Bicknell

Digital by default: the pros and cons

Is it time to “replumb” public services or is current government digitisation simply tinkering round the edges?