Retailers struggle to profit from same-day delivery

Deliveroo cyclist

With rising consumer expectations, fast delivery of internet goods is so far proving difficult for some firms to make money

The rise of the connected customer

Person using a smart phone

In the ultra-connected world we live in, customer expectations are rising exponentially

Creating a Goldilocks supply chain

Creat the perfect supply chain

Predicting demand and matching supply is fraught with difficulties, but technology may be able to help

Changing asset integrity

Market leader in asset integrity management services to the oil and gas industry, the EM&I Group has seen increased demand for its services because of its innovative approach to solving challenges faced by the floating-production and drilling sectors

Technology to get up close and personal

In a digital age which demands ever-faster response times and instant gratification, banks must catch up with customers’ expectations, as Anna Leach reports

Making electronic payments work

Immediacy, flexibility and security are watchwords for mobile and online transactions, says VocaLink

Fashion is fast to stay ‘on trend’

The retail fashion industry is among the best examples of how an agile supply chain can keep pace with fast-changing customer demand, as Miya Knights discovers