Tag Archives: Crisis Management
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The rise of the viral brand crisis
Angry consumers with a justified reason to complain, with the megaphone of social media, and cyber fakers attempting to damage a brand’s reputation mean companies must have a counter strategy
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Try not to make a brand disaster out of a crisis
The way the leader or public face of a company handles a crisis can make or break a brand. Here are two examples of how not to do it and two of how it should be done
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‘Resilient companies succeed’
How well prepared is your organisation to withstand setbacks and crisis? The answer to that question goes well beyond risk management. New research shows that resilient companies are generally more successful and ultimately more profitable. John Hurrell says behaviour is key
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Banks bid to foil the fraudsters
Cyber criminals are the new bank robbers – and online raids are increasing, as Liz Phillips reports