Supermarkets at war must reinvent or die

The big four UK supermarkets were caught off guard by an assault from German insurgents and now must fight to survive

From shelf to shopping basket

From the supermarket into your basket

The supermarket is a warzone with thousands of brands fighting for sales. Charles Orton-Jones shows how a brand can win the battle and seize shoppers’ attention

Welcome to the data economy

With data multiplying at a bewildering rate, it has never been more important for business leaders to master digital information, writes Jessica Twentyman

Need for speed in data analysis

Consumers increasingly expect companies to anticipate their needs, preferences and buying habits and, as John Lamb reports, big data holds the key. But speed of response in analysing data can provide a critical edge

Retail’s mojo is back - and online

After a torrid few years marked by bankruptcies, administrations and sliding sales, the retail sector has got its mojo back, writes Chris Johnston

Payment data delivers loyalty

Electronic payment systems are an asset that any business can use to drive loyalty and deliver a deeper understanding of their customers, as Dave Howell reports

Not failing to succeed

Clarity of purpose and partnership are essential for outsourcing to succeed, as Josh Sims reports

Opening up a mobile ‘branch’

As consumers increasingly use smartphones, tablets and phablets to shop, getting mobile commerce right has the potential to boost the bottom line, as well as analyse customer behaviour, writes Stephen Pritchard