In a roundtable, sponsored by Service Now, experts from across the NHS discussed the challenges posed by the pandemic and the ways in which the health sector is changing as a result
How has the pandemic transformed digital care for the NHS?
- Operating with speed
- Working collaboratively
- Transforming technological capabilities
Taking a collaborative approach to technology partnerships
- What role can supporting organisations play?
- How can the NHS’ digital capability be improved?
The digital future of the health service
- Patient empowerment
- Interoperability
- Lessons from the pandemic
Contributors

Fiona Edwards
Accountable officer and chief executive, Frimley CCG and Frimley Integrated Care System

Steven Flockhart
Director of cloud engineering & digital operations, NHS National Services Scotland

Will Owen
Director of healthcare, Service Now

Helen Thomas
CEO, Digital Health and Care Wales