Future of Retail 2017

The retail sector has been hit by political and economic uncertainty, rising inflation, dented consumer confidence and falling sales. The Future of Retail special report, published in The Sunday Times, examines how retailers must innovate to overcome these challenges, through investing in mobile commerce, implementing new payment technologies and rethinking the purpose of physical stores. The report also looks at how new technology can improve customer experience and loyalty as well as how tech is revolutionising inventory management

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    As inflation and prices continue to rise, our Future of Finance report explores the other challenges and opportunities facing the sector. It explores how fintech could work in the metaverse, why the challenger bank may have had its day, how decentralised finance is changing the game and just what payments firms need to do to achieve carbon-neutrality

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    The UK's healthcare system is facing chronic challenges, from antiquated administrative systems to staff and capital shortages. How can the NHS effectively modernise and ease the blockage? Which technologies will help treat the underlying causes of inefficiency and unlock innovation? And what does recent legislation and legal action mean for patients and employers?