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  • Retirement & Pensions 2021

    This year’s Pension Scheme Act has set out to bring a raft of checks and balances to the industry, but what will that mean in practice? Our Retirement & Pensions report explores the increasing professionalism of trustees, the growing focus on ESG and the impacts of rising inflation, as well as examining which groups are most at risk of retirement poverty

  • Future of Data 2021

    They say that data is the “new oil” but companies are going to have to make sure they are drilling for it responsibly, or risk damaging repercussions. Our Future of Data report explores the opportunity for the UK to craft its own data strategy post Brexit, the importance of trust and transparency, the power of decision intelligence and whether companies really need a chief data officer

  • Customer Experience & Loyalty 2021

    From shopping and leisure to workplace interaction and life admin, daily activities are becoming increasingly digitised. Businesses must understand the behaviour and preferences of their customers, as well as the strategies available for developing deeper engagement in order to ultimately build customer loyalty.

  • Future of Infrastructure 2021

    Public spending on infrastructure is on the rise as governments strive to rebuild economies after Covid-19, but the pressure is growing to invest only in the greenest of projects. Our Future of Infrastructure report explores how infrastructure is under threat from climate risks and cyberthreats, the high cost of going low carbon and the UK’s e-mobility conundrum