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Innovating the Supply Chain

Dec, 2019

Over 60 per cent of consumers want greater flexibility for deliveries, while still being fast, but how is tech helping to improve efficiency and sustainability? Our Innovating the Supply Chain special report, published in The Times, explores how the industry is tackling its biggest concerns from sustainability to talent recruitment. It examines why end-to-end autonomy may not always be desirable and five leading examples of sustainable practice in the supply chain. It also looks at how lack of awareness, diversity issues, and working patterns are contributing factors holding the supply chain industry back in employee recruitment and retention. Also featured is an infographic looking at consumer delivery demands for online shopping and how technology can make the process more seamless, efficient and within budget.


Consumers are increasingly demanding free deliveries when it comes to online shopping. But when last-mile deliveries account for such a large portion of supply chain costs, retailers and logistics companies must innovate to be able to offer this service without sacrificing profits. So how can technology make the whole process more seamless, efficient and most importantly within budget?