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Future of HR

Jun, 2020

The coronavirus pandemic has thrown up serious staffing challenges, thrusting human resources leaders into the centre of the crisis and accelerating the speed of change in an already rapidly evolving field. Our Future of HR special report, published in The Sunday Times, looks at HR tech and asks what role do humans still have in human resources? It explores how engaged and committed employees will be instrumental in determining who thrives in a postpandemic world, the doctrine of holacracy and how this relates to traditional methods of measuring staff productivity, and finally how HR’s unrivalled expertise in remote communication and productivity needs to be shared through closer collaboration with line managers. Also, the featured infographic examines how good employee experience directly relates to staff turnover and increased performance.


Good employee experience (EX) can cut staff turnover and increase performance, but many companies have not made it a priority. The COVID-19 pandemic may have changed this, however, with global research firm Gartner finding that 64 per cent of HR leaders plan to prioritise employee experience more highly now than before the outbreak. So what works when it comes to crafting a great EX? And what has been holding companies back?