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Future of Banking

Jun, 2019
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Summary

Trust now outranks price as an influencer for customers’ choice of bank, but will this give traditional banks the edge, or are the scales tipping towards newer, more transparent challengers. The Future of Banking special report, published in The Sunday Times, explores what can be learnt from these digitally-savvy challengers and whether traditional banks and fintechs will ever be able to work together. It covers how edge computing can transform the banking customer experience, examines the huge changes going on in capital markets and asks why banks still aren’t making the most of their data

Infographic

Trust in financial services is finally recovering after the recession, but with customers still wary, trust will be a key driver for future success