Future of Outsourcing

Future of Outsourcing


Few sectors straddle borders like outsourcing and the vote for Brexit could impact it more than most. But so far the industry is showing a robust response. This report looks at the trends shaping the outsourcing industry and the rising popularity of using freelancers, nearshoring and bringing customer service back to the UK. Outsourcing is also being disrupted by the innovations in robotic process automation which could cut labour costs and free workers from boring tasks. The implications of this are discussed along with how outsourcing is no longer reserved for big corporations as more startups and small business are realising the advantages to be had


This infographic shows how freelancing is growing and offering benefits for both the gig worker who gains autonomy and the company that needs specialist skills on a project-by-project basis